ARTICLE —
12

The Takeaway | No Wrong Door: Approach to Community-based Veteran Care

Posted on
May 24, 2021
Jack Finnegan via Unsplash

Learning about veteran culture is an essential first step in effective services. Learning about care approach is the second essential step, and will retain veterans in your services and ensure all of their needs are addressed. Providing a welcoming space, starting the right conversation, and applying active listening and de-escalation techniques is key to showing veterans you truly support them.  

SOURCES

Defense Manpower Data Center. “2017 Department of Defense Workplace and Equal Opportunity Survey of Active-Duty Members.” Defense Manpower Data Center, 2017. https://dwp.dmdc.osd.mil/dwp/api/download?fileName=WEOA1701_ExecReport.pdf&groupName=pubOpSurADComp.  

Joseph, David. Working with Clients and Developing Relevant Evidence. Practising Law Institute Online Seminar. July 2017.

Libin, Alexander V et. al. Perspectives of Veterans with Mild Traumatic Brain Injury on Community Reintegration: Making Sense of Unplanned Separation from Service. American Journal of Orthopsychiatry. Vol.87(2). pp.129-138. 2017.

Murdoch, Maureen et al. Racial Disparities in VA Service Connection for Posttraumatic Stress Disorder Medical Care, Vol. 41, No. 4 (Apr., 2003), pp. 536-549. http://www.jstor.org/stable/3767765.  

Zottarelli, Megan. Traumatic Brain Injury Among Veterans: A Toolkit For Behavioral Health and Social Service Providers. Swords to Plowshares, 2017. Accessed: https://uploads-ssl.webflow.com/5ddda3d7ad8b1151b5d16cff/5e67d5941e7a465ed7542abd_Traumatic-Brain-Injury-Toolkit-October-2017.pdf.  

Up next...
Chapter
7
Insights on Mission-driven Veteran Housing

The risk and resilience factors related to military service and homelessness present developers, operators, property management, clinical and support staff with important considerations for housing services.

Read more from this chapter

Community discussion

E-NEWSLETTER

Be the first to know

Subscribe to our e-newsletter and stay current with veteran issues and news.
REad the latest issue