Career Opportunities

Summary

The Program Monitor position is an on-call position and serves to monitor the activities of residents after regular program hours, respond to emergencies and conduct crisis interventions. In addition, the Program Monitor completes appropriate documentation and works with staff to facilitate treatment and identify resident issues; he or she will accompany and supervise residents during morning or afternoon meals with quality assurance and clerical duties.

Roles and Responsibilities

• Ability to work independently with minimal direct supervisions
• Manage the program environment after regular program hours. (Shifts may include overnight or weekends)
• Crisis intervention and de-escalation
• Documentation, i.e. incident reports and log book entries
• Communicate effectively and interacts productively with residents and staff
• Urinalysis
• Quality assurance
• Clerical duties, i.e. photo copying and assembling charts, etc
• Ability to drive clients as needed, pick up meals for the special needs clients and maintain good working relationships with the food service staff
• Perform comparable related duties as required by management
• Employee must be able to perform duties with what would be considered reasonable accommodation

Requirements

• Bachelor's degree in behavioral science preferred. Associate degree, high school diploma or GED considered with experience
• Minimum of three (3) years experience working with “hard to serve”, substance abuse and mental health clients, with at least one (1) year in a human service agency
• Knowledge of crisis intervention techniques
• Ability to work independently with minimal direct supervision
• Ability to engage clients
• Crisis intervention de-escalation and conflict resolution skills
• Ability to recognize relapse behavior
• Good written and verbal skills
• Listening skills
• Ability to be a team player
• Ability to enter data into email and/or communication logs
• Must be able to communicate effectively with a variety of personalities and be comfortable working with an at-risk client population, including embracing the agency’s Cultural Humility Initiative

To Apply (no calls please)
Please submit a cover letter explaining your interest in Swords to Plowshares, where/how you found out about this career opportunity, and your salary requirement.

Please include the exact title for this position (On-Call Program Monitor) in the subject line of your email to jobs@stp-sf.org.

Summary

The Case Manager serves in a drop-in mental health social service program to provide homeless and/or disabled at-risk veterans with social services such as assessment, counseling, crisis intervention, information and referrals, mental health services, substance abuse intervention, benefits advocacy, and outreach. The Case Manager has current knowledge of community resources, including housing, residential and outpatient treatment for mental health and substance abuse, eviction prevention, emergency shelter. This full-time non-exempt position reports to the Director of Health and Social Services.

Roles and Responsibilities

• Provides a safe and supportive environment for organization’s clientele
• Adheres to laws regarding confidentiality and reporting requirements
• Provides psycho-social/mental status evaluation, such as gathering information to develop service and treatment goals
• Provides supportive counseling and referrals for shelter, housing
• Assists with eviction prevention processes and money management
• Educates regarding symptom and medication management
• Engages in substance abuse intervention in the areas of support regarding relapse prevention and linkages to outpatient/residential treatment programs
• Assists veterans with access to public benefits, disability benefits, etc.
• Outreach to community agencies, such as shelters, hospitals, jails, etc.
• Input HMIS/ETO data and record management
• Develops treatment plans around stabilizing in the community
• Records observation and progress
• Performs other duties as assigned

Requirements

• Masters in behavioral science (social work, psychology, community studies, etc.)
• One (1) year of experience providing mental health/substance abuse and social services to low-income and at risk populations
• Understanding and basic knowledge of mental health symptoms and diagnosis, psychosocial stressors, chemical dependency issues
• Basic computer skills with proficiency in Microsoft Office
• Ability to manage a large caseload of veterans
• Ability to develop positive relationships in the community
• Ability to exercise firm yet compassionate boundaries
• Must be a team player comfortable working in a dynamic and diverse environment
• Manage transportation to meetings and appointments
• Flexibility and problem solving skills
• Ability to sit for prolonged periods with repetitive hand movement using a computer keyboard in the performance of daily office activities
• Ability to carry out the essential duties of the position within what can be considered reasonable accommodation
• Ability to communicate effectively with a variety of personalities and be comfortable working with an at-risk client population, including embracing the agency’s Cultural Humility Initiative

Salary & Benefits

Compensation is based on a competitive public interest salary scale. Swords to Plowshares offers a generous benefits package including the following benefits:

• Excellent medical and dental packages
• 403(b) retirement plan with employer contribution
• 17 vacation days in the first year
• 12 holidays every year
• Wellness program

To Apply (no calls please)

Please submit a cover letter explaining your interest in Swords to Plowshares, where/how you found out about this career opportunity, and your salary requirement.

Please include the exact title for this position (Case Manager – Masters Level) in the subject line of your email to jobs@stp-sf.org.

Summary

The full-time Staff Attorney is a one-year position and is responsible for intake and case management, and providing outreach, advice, and representation to claimants before the Veterans Benefits Administration, Court of Appeals for Veterans Claims, military Discharge Review Boards, and Boards for Correction of Military Records. Representation may include initial claims through to the appellate phase.

Roles and Responsibilities

• Provide the following services to veterans in need of legal assistance with VA benefits claims and military discharge upgrades: (1) outreach; (2) brief legal advice and assessment; and (3) direct legal representation
• Develop and marshal necessary evidence, including military records, medical and mental health records, court-martial transcripts, personal statements, and/or non-governmental documents, to assist in case evaluation, preparation, and representation
• Conduct legal research, marshal evidence, and draft legal briefs
• Represent clients at hearings before the VA Regional office, Board of Veterans Appeals, and military corrections boards as required
• Coordinate within legal team on case strategies
• Provide technical assistance and training to other veterans’ legal advocates
• Perform in-depth research and prepare written materials relating to legal issues faced by veterans
• Submit reports, attend meetings, and perform administrative tasks, as required.
• Work with other program providers to integrate services within Swords to Plowshares’ continuum of care
• Attendance at legal clinics, meetings, hearings, or file reviews and other tasks outside the office
• Meeting with clients in the office
• Perform other duties as required by Legal Director

Requirements

• Must be admitted to bar of any U.S. jurisdiction, or awaiting results
• Two (2) to five (5) of years of relevant experience in veterans, military, or administrative law strongly preferred
• Excellent legal research and writing skills
• Strong oral and written communication skills
• Ability to work independently and in a team-oriented environment
• Demonstrated experience with or sensitivity to the needs of homeless veterans, veterans with disabilities, or with particularly vulnerable populations
• Patience; creativity; attention to detail; strong organizational skills
• Physical requirements include extended periods of sitting at a desk/computer station
• Ability to perform all essential job requirements and responsibilities within what would be considered reasonable accommodation
• Ability to communicate effectively with a variety of personalities and be comfortable working with an at-risk client population, including embracing the agency’s Cultural Humility Initiative

Salary & Benefits

Compensation is based on a competitive public interest salary scale. Swords to Plowshares offers a generous benefits package including the following benefits:

• Excellent medical and dental packages
• 403(b) retirement plan with employer contribution
• 17 vacation days in the first year
• 12 holidays every year
• Wellness program

To Apply (no calls please)

Please email your resume, cover letter, brief writing sample (5-10 pages), and your salary requirements.

Please include the exact title for this position (Staff Attorney) in the subject line of your email to jobs@stp-sf.org.

Summary

The Resident Manager provides live-in oversight at Swords to Plowshares De Montfort transitional housing facility. The Resident Manager maintains the properties by performing minor repairs and maintenance, scheduling major repairs as required, monitors outside contractors and purchases, and completes proper documentation. The position is also responsible for emergency response coverage between the hours of 1 am and 9 am.

The De Monfort program is a clean and sober facility that serves veterans exiting inpatient hospital and other settings. The Resident Manager is required to refrain from any alcohol or substance use on site.

Roles and Responsibilities

• Provide on-call, night and weekend response seven days a week for the De Montfort program site (with the exception of vacation periods and up to six pre-determined weekends per year)
• Monitors housekeeping duties as assigned to residents in accordance with established procedures and schedules, and reports neglect of those duties by residents to the Program Manager.  Performs light housekeeping duties to augment as necessary
• Monitors resident behavior that violates program rules at the De Montfort program facility, providing documentation that clearly outlines those concerns
• Arrange for repairs and replacement of equipment, appliances, and building parts as necessary
• Walk the grounds and check the buildings at the De Montfort facility to observe activities, either in the physical plant or with clients residing in the facility
• Oversees and performs ground maintenance
• Perform census oversight of the meal program in collaboration with contracted food service provider
• Provide driving coverage for the Swords’ van as required
• Perform other duties as may be requested by Director of Property and Asset Management

Requirements

• High school diploma or GED
• Clean driving record
• Working understanding of the problems of veterans, homelessness, mental health and substance abuse
• Experience in purchasing and maintenance of inventories
• General carpentry, repair, and maintenance skills
• Demonstrated ability to communicate and interact effectively with a diverse population
• Good written and verbal communication skills
• Mature sense of judgment and problem solving ability
• Ability to respond to emergencies and crises, appropriate documentation in all circumstances
• Ability to perform all essential functions of this role within what would be considered reasonable accommodations
• Ability to communicate effectively with a variety of personalities and be comfortable working with an at-risk client population, including embracing the agency’s Cultural Humility Initiative
• Ability to fulfill essential responsibilities within what would be considered reasonable accommodations
• Ability to communicate effectively with a variety of personalities and be comfortable working with an at-risk client population, including embracing the agency’s Cultural Humility Initiative

Salary & Benefits

Compensation is based on a competitive public interest salary scale. Swords to Plowshares offers a generous benefits package including the following benefits:

• Excellent medical and dental packages
• 403(b) retirement plan with employer contribution
• 17 vacation days in the first year
• 12 holidays every year
• Wellness program

To Apply (no calls please)

Please submit a cover letter explaining your interest in Swords to Plowshares, where/how you found out about this career opportunity, and your salary requirement.

Please include the exact title for this position (Resident Manager - De Montfort) in the subject line of your email to jobs@stp-sf.org.

Summary

The Assessment and Outreach Specialist provides outreach to inform and recruit veterans for employment and training services, develop recruitment and implementation plans, community outreach, and presentations. The Assessment and Outreach Specialist provides assessments, case management, and job guidance to assist veterans. This position develops and maintains a database of recruitment sites and reports to the Program Manager.

Roles and Responsibilities

• Assess veterans for job readiness and determine participant eligibility for Employment & Training programs
• Maintain veteran participant caseload with the case management approach to make appropriate internal and external referrals to additional services and resources
• Assist client with pre-employment activities
• Assist clients in researching training possibilities when needed and enroll in training when appropriate
• Communicate with Job Developer on clients’ progress and follow up with clients as necessary
• Provide support services, including liaison or linkages with advocacy programs for VA benefits and other entitlements; personal counseling services; and community programs for the homeless and/or unemployed
• Maintain concise and up-to-date client files, including required documentation and case/progress notes, complete and accurate completion and execution of paperwork in a timely manner
• Accurately input data into data processing systems
• Articulate and facilitate presentations in a public speaking forum for recruitment purposes
• Participate in regular staff meetings
• Perform any other employment related tasks as identified and delegated by the Program Manager
• Employee must be able to perform all essential job requirements and responsibilities within what would be considered reasonable accommodation

Requirements

• Bachelor’s in behavioral science (social work, sociology, psychology) or relevant field
• One (1) year of experience providing vocational and/or pre-employment assessment and case management in a multi-service setting; knowledge of federal and state government employment programs a plus
• Excellent written and oral communication skills
• Excellent organizational and time management skills
• Ability to work independently and as part of a team
• Ability to remain tactful and diplomatic with people from diverse economic, ethnic and educational backgrounds
• Ability to meet multiple deadlines while maintaining a professional composure
• Proactive, detail-oriented, and reliable
• Ability to prioritize and exercise good judgment
• Basic computer skills with proficiency in Microsoft Office
• Reliable transportation with a clean driving record
• Ability to carry out the essential duties of the position within what can be considered reasonable accommodation
• Ability to communicate effectively with a variety of personalities and be comfortable working with an at-risk client population, including embracing the agency’s Cultural Humility Initiative

Salary & Benefits

Compensation is based on a competitive public interest salary scale. Swords to Plowshares offers a generous benefits package including the following benefits:

• Excellent medical and dental packages
• 403(b) retirement plan with employer contribution
• 17 vacation days in the first year
• 12 holidays every year
• Wellness program

To Apply (no calls please)

Please submit a cover letter explaining your interest in Swords to Plowshares, where/how you found out about this career opportunity, and your salary requirement.

Please include the exact title for this position (Assessment and Outreach Specialist​) in the subject line of your email to jobs@stp-sf.org.

Summary

The Job Developer prepares veteran participants for employment through our Employer Driven Curriculum (EDC) training, Veteran Apprenticeship Programs (VAP), and Strategic Hiring Events by working closely with the Case Manager and Workforce Development Manager.

Roles and Responsibilities

• Research and develop employer contacts in private and public sectors to match employer needs with employment services
• Perform job searches to match clients with job opportunities
• Assist clients with pre-employment activities: One-stop Computer Access Point, resume writing, interviewing skills, job searches, job coaching, applicant presentation (proper interview attire and demeanor) and job retention practices
• Assess and evaluate job applicants to match client skills, aptitude and abilities to prospective employment openings and make referrals to secure job placement
• Maintain contact with employers and clients following placement to ensure job stability, verify job placement and retention, and gather feedback from employers and clients
• Maintain current client files with accuracy and completeness, prepare paperwork for submission to the proper agency and MIS Administrator, and submit reports and statistical data as necessary
• Assist with outreach activities to recruit potential employers and veterans, including job fairs and meetings as delegated by Workforce Development Manager
• Build and strengthen relationships with employers, schools, and community based organizations to participate in special projects as assigned
• Perform any other employment related task as identified and delegated by Workforce Development Manager
• Ability to perform all essential functions as described within what would be considered reasonable accommodation

Requirements

• Bachelor’s degree in behavioral science (social work, sociology, psychology) or English or an equivalent combination of college course work and experience
• Two (2) years of experience providing job counseling and job development to disadvantaged, hard-to-serve populations, particularly the employment readjustment of military veterans
• Demonstrated skills in public relations, personnel recruitment, or a related field
• Knowledge of online job search engine resources
• Detail-oriented with excellent organizational and time management skills,
• Flexibility and willingness to perform multiple jobs with changing priorities and meet multiple deadlines while maintaining a professional composure
• Problem solving skills and initiative
• Ability to work independently and as part of a team
• Ability to interact well with people from diverse economic, ethnic and educational backgrounds
• Ability to reliably and timely complete the assigned tasks
• Excellent written and oral communication skills
• Basic computer skills with proficiency in Microsoft Office
• Ability to perform daily office activities with prolonged sitting and repetitive hand movement
• Must be able to communicate effectively with a variety of personalities and be comfortable working with an at-risk client population, including embracing the agency’s Cultural Humility Initiative

Salary & Benefits

Compensation is based on a competitive public interest salary scale. Swords to Plowshares offers a generous benefits package including the following benefits:

• Excellent medical and dental packages
• 403(b) retirement plan with employer contribution
• 17 vacation days in the first year
• 12 holidays every year
• Wellness program

To Apply (no calls please)

Please submit a cover letter explaining your interest in Swords to Plowshares, where/how you found out about this career opportunity, and your salary requirement.

Please include the exact title for this position (Job Developer - East Bay) in the subject line of your email to jobs@stp-sf.org.

Summary

The Maintenance Technician is responsible for ongoing maintenance and repairs to residential units as well as to offices and public areas in the building. This position also includes preventive maintenance projects. The Maintenance Technician may be asked to perform repairs at other properties owned and/or managed by Swords to Plowshares.

Schedule and other information

Monday - Friday, 9 am to 5 pm

This position includes intermittent additional hours for emergency response availability, rotating on-call responsibilities for other Swords to Plowshares sites, with occasional weekend and evening meetings and work assignments.    

Roles and Responsibilities

• Follow all safety procedures as directed by the Residential and/or Property Manager
• Perform maintenance duties for Swords to Plowshares properties including:
  • Plumbing: un-clog sinks, toilets, showers and tubs; repair/replace toilets/faucets.
  • Electrical: repair/replace broken switches/plugs; replace smoke detectors
  • Carpentry: repair/replace damaged wood trim; make doors/windows operable (including sash cords); repair/replace door/window hardware
  • Glazing: replace broken door/window glass
  • Painting: exterior and interior
  • Telephone: relocate phone lines; replace telephone units
  • Drywall repair
  • Carpet cleaning/shampooing
  • Unit turn-around overflow
• Process maintenance work orders through completion
• Assess material/supply needs, submit purchase requests or purchase supplies as needed
• Assist janitorial staff in large scope projects and fill in for short term absences
• Other tasks as assigned such as moving furniture, water clean-up, grounds maintenance
• Complete daily work reports
• Attend required property management and all-staff meetings

Requirements

• Five (5) years of experience with maintenance in a multi-unit property management setting
• Consideration will be given to the applicant’s experience with preventive maintenance experience working in the affordable housing environment
• Ability to work independently.
• Commitment to working on issues related to homelessness
• Ability to sit & stand for prolonged periods
• Ability to lift 100 lbs
• Ability to perform all functions of the position within what would be deemed a reasonable accommodation.
• Ability to communicate effectively with a variety of personalities and be comfortable working with an at-risk client population, including embracing the agency’s Cultural Humility Initiative

Salary & Benefits

Compensation is based on a competitive public interest salary scale. Swords to Plowshares offers a generous benefits package including the following benefits:

• Excellent medical and dental packages
• 403(b) retirement plan with employer contribution
• 17 vacation days in the first year
• 12 holidays every year
• Wellness program

To Apply (no calls please)

Please submit a cover letter explaining your interest in Swords to Plowshares, where/how you found out about this career opportunity, and your salary requirement.

Please include the exact title for this position (Maintenance Technician) in the subject line of your email to jobs@stp-sf.org.