Position title
Peer Specialist - Safe Haven

The Peer Specialist provides supportive services to veterans in the Safe Haven program in residence at the Fairfax Hotel, located in San Francisco’s Tenderloin district. The key aspects of this position include supporting the achievement of resident goals, peer support and resident advocacy, both on-site and in the community.  The Peer Specialist monitors the activities of residents during and after regular hours, responds to emergencies, completes appropriate documentation (including incident reports, progress notes and log book entries), processes intakes, provides backup support for the day time program monitor during regular business hours, acts as secondary weekend program monitor, facilitates groups and works with daytime treatment staff to support veterans’ goal achievement and identify challenges.

  • Provide peer counseling, referrals, and advocacy to formerly homeless, chronically mentally ill, dual- and triple-diagnosed veterans
  • Facilitate weekly peer process groups
  • Facilitate/monitor group recreational activities, some after regular program hours
  • Facilitate ongoing aftercare group
  • Transport veterans to and from their appointments as needed using company van
  • Assist with follow up and monitoring of residents
  • Monitor and engage residents after regular program hours to respond to, assess, or report any identified issues requiring attention
  • Provide relief for daytime program monitor during regular business hours, including door coverage and lunch service (preparation and clean up)
  • Act as secondary program monitor during weekend hours
  • Data entry and record management
  • Process intakes for incoming veterans
  • Communicate with daytime treatment staff to ensure the well-being of residents
  • Develop and maintain interface with community resources for advocacy and linkage to services
  • Assisting residents in achieving stated goals
  • Respond to emergencies including documenting incident reports, log book entries and the notification of supervisory staff
  • Submit reports in a timely manner
  • Attend required meetings and mandatory trainings
  • Perform other related duties assigned by supervisory personnel
  • Must be able to perform all essential job requirements and responsibilities within what would be considered reasonable accommodation
  • High school diploma or GED considered
  • Experience in a treatment environment of veterans with co-occurring mental health and substance abuse disorders
  • Translatable military experience and skills may be alternatively substituted
  • Experience facilitating or participating in process groups preferably in areas of dual and triple diagnosis, life skills and substance abuse issues with a harm reduction focus
  • Experience in crisis intervention
  • Ability to engage clients while maintaining appropriate boundaries
  • Demonstrated ability to work as a team member
  • Must have ability to walk up and down stairs
  • Written and oral communication skills
  • Basic computer skills with proficiency in Microsoft Office
  • Valid California driver’s license and clean DMV driving record
  • A working understanding of the readjustment problems of veterans, mental health, alcohol and other drug dependencies and homelessness
  • Ability to walk up and down stairs
  • Employee must be able to perform all essential job requirements and responsibilities within what would be considered reasonable accommodation
  • Ability to pass food handler’s certification after hire
  • CPR certified or ability to pass CPR certification after hire
  • Employee must be able to perform all essential job requirements and responsibilities within what would be considered reasonable accommodation
  • Ability to communicate effectively with a variety of personalities and be comfortable working with an at-risk client population, including embracing the agency’s Cultural Humility Initiative
Job Benefits

Compensation is based on a competitive public interest salary scale. Swords to Plowshares offers a generous benefits package including the following benefits:

  • Excellent medical and dental packages
  • 403(b) retirement plan with employer contribution
  • 17 vacation days in the first year
  • 12 holidays every year
  • Wellness program
Date posted
April 16, 2020

The position has been closed and no longer accepting applications.

Valid through
May 19, 2020
Employment Type
Full-time, non-exempt
Job Location
San Francisco
Working Hours
Sunday 8 am – 4 pm; Monday to Thursday, 10:00 am to 6:00 pm

Please submit a thoughtful cover letter explaining your interest in Swords to Plowshares, where/how you found out about this career opportunity, and your salary requirement. Email the cover letter along with your resume to [email protected]

Please include the exact title for this position in the subject line of your email: Peer Specialist - Safe Haven.

Position: Peer Specialist - Safe Haven

Thank you for submitting your application. We will contact you shortly!