The Mobile Case Manager provides case management to veteran households making the transition into permanent housing from a transitional program in partnership with the Department of Veterans’ Affairs (VA).
- Perform intakes and assessments
- Work with the veteran household to develop individualized housing stability plans
- Provide clinical case management, risk assessments, and dual-diagnosis counseling dependent upon veteran client needs
- Monitor and track participants’ progress in achieving their goals and objectives
- Maintain a working understanding of the readjustment problems of veterans, post traumatic stress disorder, traumatic brain injury, alcohol and drug dependency and other mental health issues
- Adhere to laws regarding confidentiality and reporting requirements; maintain a knowledge of current HIPAA certification requirements
- Maintain timely and appropriate documentation, including progress notes, group notes, housing stability plans, aftercare plans and discharge summaries
- Assist veteran households with enrolling into money management as needed
- Assist veterans with access to disability and other benefits as needed
- Participate in weekly check-in calls or meetings as required by the veteran to maintain housing stability
- Perform other related duties as required by the Director of Supportive Services, the Deputy Director for Programs & Operations, Chief of Operations, and/or Executive Director
- Maintain an ability to carry out the essential duties of the position within what can be considered reasonable accommodation
- Master’s degree in social work, psychology, or counseling
- Relevant experience may be substituted
- Minimum of two (2) years of experience working with “hard to serve” individuals, e.g., homeless, substance abusers and person with mental illness, in areas of housing stabilization, placement and retention
- Working knowledge of mental health symptoms and diagnoses, psychosocial stressors, and chemical dependency issues
- Ability to recognize relapse behavior
- Ability to work both independently and as a member of a team
- Must be able to communicate effectively with a variety of personalities and be comfortable working with an at-risk client population, including embracing the agency’s Diversity, Equity, and Inclusion initiative
- Crisis intervention skills, including de-escalation and conflict resolution skills
- Good written and communication skills
- Excellent listening skills
Compensation is based on a competitive public interest salary scale. Swords to Plowshares offers a generous benefits package including the following benefits:
- Excellent medical and dental packages
- 403(b) retirement plan with employer contribution
- 17 vacation days in the first year
- 12 holidays every year
- Wellness program
This position is closed and no longer accepting applications.
Please submit a thoughtful cover letter explaining your interest in Swords to Plowshares, where/how you found out about this career opportunity, and your salary requirement. Email the cover letter along with your resume to [email protected]
Please include the exact title for this position in the subject line of your email: Mobile Case Manager
