Position title
Evening Program Monitor - De Montfort

The Evening Program Monitor monitors the activities of residents of the De Montfort Residential Housing after regular program hours. The role responds to emergencies and engages in crisis intervention, completes appropriate documentation (incident reports) and works with staff to facilitate treatment and identify resident issues. The Evening Program Monitor may also accompany and supervise residents during the evening meal. Administrative tasks include maintaining the daily log book and monitoring curfew and sign-in. Other clerical duties may be assigned. The Evening Program Monitor is under the supervision of the De Montfort Program Manager.

  • Maintain good attendance record, including timely notification if unable to work shift
  • Ability to work independently with minimal direct supervision
  • Manage the program environment after regular program hours; ensure safety of residents and the facility
  • Respond to emergencies utilizing crisis intervention and de-escalation skills
  • The ability to recognize relapse behavior
  • Maintain client confidentiality and uphold HIPAA regulations
  • Documentation to include incident reports, log book entries, and shift reports
  • Good communication skills and the ability to interact productively with residents and staff
  • Conduct urinalysis testing and order new urinalysis supplies when needed
  • Document medications for incoming residents and store medications in monitor office when required
  • Attend monthly staff meetings
  • Assist with dinner meal preparation and food deliveries
  • Oversee and enforce daily resident chores
  • Assist clinical staff to set up and facilitate weekly community meeting
  • Ability to drive clients to appointments as needed
  • Clerical duties, i.e. photo copying and assembling charts, etc.
  • Attend relevant trainings as required
  • Perform comparable related duties as required by management
  • Associate’s degree, high school diploma or GED considered with experience
  • Minimum of three (3) years of experience working with “hard to serve”, substance abuse and mental health clients, with at least one (1) year in a human service agency
  • Translatable military experience and skills may be alternatively substituted
  • Maintain good attendance record, including timely notification if unable to work shift
  • Knowledge of crisis intervention techniques
  • Must have reliable transportation
  • Must have clean driving record
  • Employee must be able to perform all essential job requirements and responsibilities within what would be considered reasonable accommodation
  • Employee must be able to perform essential responsibilities with what would be considered reasonable accommodation
  • Ability to communicate effectively with a variety of personalities and be comfortable working with an at-risk client population, including embracing the agency’s Diversity, Equity, and Inclusion Initiative
  • Crisis intervention, de-escalation, and conflict resolution skills
  • Ability to recognize relapse behavior
  • Good written and verbal skills
  • Listening skills
  • Ability to engage clients
  • Ability to be a team player
Job Benefits

Compensation is based on a competitive public interest salary scale. Swords to Plowshares offers a generous benefits package including the following benefits:

  • Excellent medical and dental packages
  • 403(b) retirement plan with employer contribution
  • 17 vacation days in the first year
  • 12 holidays every year
  • Wellness program
Date posted
July 3, 2019
Valid through
December 31, 2019

This position is closed and no longer accepting applications.

Employment Type
Full-time, non-exempt
Job Location
San Francisco, CA
Working Hours
Monday through Friday, 4pm to 12am (midnight)

Please submit a thoughtful cover letter explaining your interest in Swords to Plowshares, where/how you found out about this career opportunity, and your salary requirement. Email the cover letter along with your resume to [email protected]

Please include the exact title for this position in the subject line of your email: Evening Program Monitor - DeMontfort.

Position: Evening Program Monitor - De Montfort

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