Position title
Community Counselor

The Community Counselor is part of a team at a drop-in mental health social service program that provides support and services to homeless and/or disabled at-risk veterans. These services include brief counseling, information and referrals, and community resource utilization. The Community Counselor practices professional boundaries in a compassionate setting. The Community Counselor will receive in-house training in de-escalation and will at times need to utilize non-violent de-escalation tools.

  • Provides a safe and supportive environment for veterans seeking services
  • Adheres to laws regarding confidentiality and reporting requirements
  • Provides assistance finding referrals for shelter and housing
  • Provides referrals for eviction prevention processes
  • Provides linkage for substance abuse issues
  • Must collaborate with Health & Social Services’ Case Managers regarding veterans’ needs
  • Assists veterans with access to public benefits, disability benefits, etc.
  • Inputs data to HM Information Systems/Efforts to Outcome to maintain required demographic information
  • Provides back-up assistance for Health & Social Services staff at front desk reception area and fills in as needed
  • Attends appropriate Department of Public Health/Behavioral Health Services trainings per DPH contract obligations
  • Performs other duties as assigned
  • Must be able to carry out the essential duties of the position within what can be considered reasonable accommodation
  • Bachelor’s degree in behavioral science (social work, psychology, community studies, etc.)
  • Education and/or one-year experience working in a social service agency
  • Translatable military experience and skills may be alternatively substituted
  • Basic computer skills with proficiency in Microsoft Office
  • Problem solving skills
  • Flexible approach within a team environment
  • Understanding and basic knowledge of mental health symptoms, psychosocial stressors, and chemical dependency issues
  • Able to learn and maintain current information on community resources including housing, residential and outpatient treatment for mental health and substance abuse, eviction prevention, and emergency shelter
  • Able to manage the various and changing needs of multiple veterans accessing services at any one time
Job Benefits

Compensation is based on a competitive public interest salary scale. Swords to Plowshares offers a generous benefits package including the following benefits:

  • Excellent medical and dental packages
  • 403(b) retirement plan with employer contribution
  • 17 vacation days in the first year
  • 12 holidays every year
  • Wellness program
Date posted
February 1, 2020
Employment Type
Full-time, non-exempt
Job Location
San Francisco, CA

Please submit a thoughtful cover letter explaining your interest in Swords to Plowshares, where/how you found out about this career opportunity, and your salary requirement. Email the cover letter along with your resume to [email protected]

Please include the exact title for this position in the subject line of your email: Community Counselor.

Position: Community Counselor

Thank you for submitting your application. We will contact you shortly!