Position title
Clinical Director - Non-residential Programs

The Clinical Director – Non-residential Programs is responsible for Swords to Plowshares non-residential clinical programs and the Drop-in Center in San Francisco.  This position includes program design and implementation; administration and coordination of the activities related to non-residential clinical programs, staff, outreach, drop-in and intake at the Drop –in Center.  The Clinical Director – Non-residential Programs works with the Associate Director of Programs and Operations and other Program Directors to implement a wrap-around services model approach to ensure veterans are being served in accordance with the mission. The Clinical Director – Non-residential Programs will also serve as the Privacy Officer for Swords to Plowshares.

  • Coordinates and monitors the activities of the Drop-in Center which includes working with the Executive Director, Chief Operating Officer, Associate Director of Programs & Operations and Chief Financial Officer to ensure compliance with contractual obligations and responsibilities
  • Supervises Drop-in Center Program staff and non-residential clinical staff
  • Maintain a working knowledge of the readjustment problems of veterans, post-traumatic stress disorder (PTSD), traumatic brain injury (TBI), alcohol and drug dependency and other mental health issues
  • Adhere to laws regarding confidentiality and reporting requirements; maintain knowledge and practice of current HIPAA certification
  • Maintain Medi-Cal programmatic compliance as may be required
  • Administer day to day operations of the San Francisco Drop-in Center
  • Maintains expenditures through budget management and works closely with the CFO and Contracts Manager as well as the Associate Director of Programs & Operations
  • Responsible for orientation, training, supervision and evaluation of program staff
  • Develop expertise in Housing First best practices and housing retention
  • Coordinates and networks with Continuum of Care (CoC), community agencies and services providers
  • Represent Swords to Plowshares and the best interests of the veterans we serve through active participation in local collaboratives and provider organizations
  • Act as liaison with funding agencies and assists with funding agency audits
  • Supervises the GPD Case managers and coordinates the GPD Case Management Program
  • Performs other related duties as assigned by Associate Director of Programs and Operations, Executive Director and/or Chief Operating Officer
  • Master’s degree in a social work, psychology, public administration or other social discipline related field, or business/nonprofit administration
  • Minimum five (5) years of experience in a private or public social service agency in a management and administrative position. In the alternative, an advanced degree and one (3) year practical experience may be substituted
  • Minimum four (4) years of experience working with at-risk populations around mental health, substance abuse and homelessness
  • Translatable military experience and skills may be alternatively substituted
  • Licensed mental health professional in California (LCSW, LMFT, LPCC, PhD, or MD as per DPH requirements)
  • Must be able to perform all duties and tasks within what would be considered as reasonable accommodation
  • Proven ability to network and develop community resources
  • Ability to organize technical information and to prepare written and verbal reports for presentation to the public and funding sources
  • Familiarity and understanding of veterans and homelessness issues with an emphasis on the readjustment problems of Vietnam and current era veterans
  • Familiarity with the preparation of funding proposals and budgets
  • Ability to manage and implement program design and implementation of services
  • Ability to manage a Drop-in Center for homeless Veterans
  • Ability to supervise and motivate staff in multi-service-oriented setting
  • Treat all clients and colleagues with dignity and respect
  • Must be able to perform all duties and tasks within what would be considered as reasonable accommodation
  • Must be able to communicate effectively with a variety of personalities and be comfortable embracing the agency’s Diversity, Equity, and Inclusion Initiative
  • Strong written and oral communication skills
  • Familiarity with reporting via a Homeless Management Information System (HMIS)
  • Basic computer proficiency
  • Ability to learn and utilize agency client tracking software (Social Solutions ETO)
Job Benefits

Compensation is based on a competitive public interest salary scale. Swords to Plowshares offers a generous benefits package including the following benefits:

  • Excellent medical and dental packages
  • 403(b) retirement plan with employer contribution
  • 17 vacation days in the first year
  • 12 holidays every year
  • Wellness program
Date posted
November 4, 2019
Employment Type
Full-time, exempt
Base Salary
$ 95,500
Job Location
San Francisco, CA
Working Hours
Regular office hours Monday – Friday, 9am -5pm, with occasional evening or early morning meetings

Please submit a thoughtful cover letter explaining your interest in Swords to Plowshares, where/how you found out about this career opportunity, and your salary requirement. Email the cover letter along with your resume to [email protected]

Please include the exact title for this position in the subject line of your email: Clinical Director - Non-residential Programs.

Position: Clinical Director - Non-residential Programs

Thank you for submitting your application. We will contact you shortly!