Position title
Clinical Case Manager

The Case Manager serves in a drop-in mental health social service program to provide homeless and/or disabled at-risk veterans with social services such as assessment, counseling, crisis intervention, information and referrals, mental health services, substance abuse intervention, benefits advocacy, and outreach. The Case Manager has current knowledge of community resources, including housing, residential and outpatient treatment for mental health and substance abuse, eviction prevention, emergency shelter. This full-time non-exempt position reports to the Director of Health and Social Services.

  • Provides a safe and supportive environment for organization’s clientele
  • Adheres to laws regarding confidentiality and reporting requirements
  • Provides psycho-social/mental status evaluation, such as gathering information to develop service and treatment goals
  • Provides supportive counseling and referrals for shelter, housing
  • Assists with eviction prevention processes and money management
  • Educates regarding symptom and medication management
  • Engages in substance abuse intervention in the areas of support regarding relapse prevention and linkages to outpatient/residential treatment programs
  • Assists veterans with access to public benefits, disability benefits, etc.
  • Manage transportation to meetings and appointments
  • Outreach to community agencies, such as shelters, hospitals, jails, etc.
  • Input HMIS/ETO data and record management
  • Develops treatment plans around stabilizing in the community
  • Records observation and progress
  • Performs other duties as assigned
  • Master’s in behavioral science (social work, psychology, community studies, etc.)
  • One (1) year of experience providing mental health/substance abuse and social services to low-income and at-risk populations
  • Understanding and basic knowledge of mental health symptoms and diagnosis, psychosocial stressors, chemical dependency issues
  • Ability to manage a large caseload of veterans
  • Ability to develop positive relationships in the community
  • Ability to exercise firm yet compassionate boundaries
  • Ability to sit for prolonged periods with repetitive hand movement using a computer keyboard in the performance of daily office activities
  • Ability to carry out the essential duties of the position within what can be considered reasonable accommodation
  • Must be a team player comfortable working in a dynamic and diverse environment
  • Must be able to communicate effectively with a variety of personalities and be comfortable working with an at-risk client population, including embracing the agency’s Diversity, Equity, and Inclusion initiative
  • Basic computer skills with proficiency in Microsoft Office
  • Flexibility and problem-solving skills
Job Benefits

Compensation is based on a competitive public interest salary scale. Swords to Plowshares offers a generous benefits package including the following benefits:

  • Excellent medical and dental packages
  • 403(b) retirement plan with employer contribution
  • 17 vacation days in the first year
  • 12 holidays every year
  • Wellness program
Date posted
February 18, 2020
Valid through
March 30, 2020

This position is closed and no longer accepting applications.

Employment Type
Full-time, non-exempt
Job Location
San Francisco

Please submit a thoughtful cover letter explaining your interest in Swords to Plowshares, where/how you found out about this career opportunity, and your salary requirement. Email the cover letter along with your resume to [email protected].

Please include the exact title for this position in the subject line of your email: Clinical Case Manager.

Position: Clinical Case Manager

Thank you for submitting your application. We will contact you shortly!